Strategic WFM Consulting specializes in tailored Workforce Management (WFM) solutions, offering strategic roadmaps, implementation support, business case development, vendor selection, and change management. Our holistic approach integrates strategy, people, and processes to optimize efficiency, reduce costs, and turn challenges into opportunities across industries like retail, healthcare, hospitality, and manufacturing.
Our Services
At Strategic WFM Consulting, we offer a range of services tailored to meet the unique workforce management needs of our clients. Our services include:
Business Case Development
We assist you in researching, quantifying, and articulating the financial implications of your project. Each business case we develop is precise and achievable, supported by over 15 years of WFM expertise and benchmarking data from hundreds of comparable projects.
​Our data-driven approach ensures that your company has a strong basis for selecting the most suitable models and strategies.
WFM Strategy & Roadmap
Evaluate your organization's current technologies, processes, and workforce to implement an effective and tailored strategic workforce plan. We will collaborate with you to identify improvement areas, prioritize initiatives, and develop a comprehensive WFM strategy.
This strategy, combined with a multi-year WFM roadmap, will be designed to align with and achieve your organization's goals.
Change Management
One of the most challenging aspects of implementing a new system is securing user buy-in. Even the best-designed system won't be effective if people are not ready or willing to use it. We can assist you with stakeholder analysis, communication plans, training plans, and tailored training content to ensure successful adoption.
Implementation Advisory Services
Implementing WFM systems can be a complex journey, especially without the right partner to support your decision-making every step of the way. With our vast experience, we provide thorough assistance throughout the entire implementation process, focusing on key areas such as labor modeling, forecasting, scheduling, and program management.
Vendor Selection
Implementing a WFM system tailored to your needs can reduce labor costs, improve customer experiences, and increase productivity by enhancing time tracking, scheduling, and training management.
We provide expert guidance to help you evaluate, demo, and select the ideal workforce software, ensuring you fully capitalize on its benefits for your organization.
Readiness Assessment
​Before embarking on a Workforce Management (WFM) implementation, ensure you're set up for success with an upfront readiness assessment. We will conduct a comprehensive evaluation of your current state, define a clear future vision, and create a realistic project timeline to pave the way for a smooth implementation while eliminating risks and surprises.